Lost hardrive, lost 6 registered games

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AuthorTopic: Lost hardrive, lost 6 registered games
Apprentice
Member # 3291
Profile #0
Recently, my hardrive died, taking my six registered games (all of Avernum, Geneforge 1 and 2) with it.
I didn't have backups (I admit that was poor planning, but the problem exists nonetheless).
So now I'm wondering if anyone knows if I might be able to get them replaced without buying them again.

I don't want to cheat the company... I did pay for them in the first place. I don't know if they have any company policy involving this, or if they keep extensive enough sales records to know that I paid for the games.

I will probably end up getting them again eventually regardless of whether I had to pay or not, but it seemed worth asking
Posts: 7 | Registered: Wednesday, July 30 2003 07:00
Agent
Member # 1104
Profile Homepage #1
quote:
Originally written by doomramen:

or if they keep extensive enough sales records to know that I paid for the games.

If you download new versions of Avernum and Geneforge from their site and ask them for a new reg code, they will give one to you. I believe you have to supply the name you bought the game with (the buyers name) but that's about it, I think.

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Austrian Alex
Posts: 1307 | Registered: Tuesday, May 7 2002 07:00
Apprentice
Member # 3291
Profile #2
cool
Thanks a lot!
Posts: 7 | Registered: Wednesday, July 30 2003 07:00
Shock Trooper
Member # 5181
Profile Homepage #3
Be prepared to wait.

And wait.

And wait.
Posts: 262 | Registered: Thursday, November 11 2004 08:00
Agent
Member # 3349
Profile Homepage #4
That happened to me twice. I didn't push it the second time though. I didn't want SpidWeb to think I was giving regestration codes away. I just moved on to other games.

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And everybody say....Yatta!
Posts: 1287 | Registered: Thursday, August 14 2003 07:00
Warrior
Member # 3610
Profile #5
Believe me, they keep records, but they only send emails to the email you gave when registering. When I got a PC, and had previously registered Exile games on my Mac, which I had registered about 4 years earlier, I got 'em recovered.
Posts: 129 | Registered: Tuesday, October 28 2003 08:00
Law Bringer
Member # 335
Profile Homepage #6
I don't know what waiting you've experienced, Arenax. I've gotten new registration codes by email in less than two days and new ones by phone immediately. Using a phone should also take care of any problems you have from switching to a new email.

—Alorael, who had a lovely time with an old Performa that ate hard disks. He went through three of them in two months, and each time required new passwords. Spiderweb was very helpful about it. No matter what you think of Jeff's BoE/BoA policies, Spiderweb's customer service is top notch.
Posts: 14579 | Registered: Saturday, December 1 2001 08:00
Shock Trooper
Member # 5181
Profile Homepage #7
quote:
Originally written by Altblockflote without an umlaut:

I don't know what waiting you've experienced, Arenax. I've gotten new registration codes by email in less than two days and new ones by phone immediately. Using a phone should also take care of any problems you have from switching to a new email.

—Alorael, who had a lovely time with an old Performa that ate hard disks. He went through three of them in two months, and each time required new passwords. Spiderweb was very helpful about it. No matter what you think of Jeff's BoE/BoA policies, Spiderweb's customer service is top notch.

It once took me a week and a half to get an Exile III key. Apparently they lost my aunt's account information (she was the one who bought it for me). It took two calls from me and two from her, emails from both of us, and a fax to get it done.
Posts: 262 | Registered: Thursday, November 11 2004 08:00
Apprentice
Member # 5207
Profile #8
The same thing happened to me. I did have a backup and a printout of the original registration email, but the code still didn't work (Geneforge). For all I know, it may never have worked. I've never been very good at games, so I may never have reached the limit of the demo! :-)
Posts: 2 | Registered: Tuesday, November 16 2004 08:00
Warrior
Member # 3698
Profile Homepage #9
Good thing most of my SpidWeb games are on disks . . .

Maybe you should do that . . .

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Hi. Why is the universe so BIG? Why am I human? How come hot dogs come in packages of 10 and buns 8? This will all be solved in time young padawan. Your quest for the ultimate Aztec manuer is coming to a climax. May the force be with you!!!
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Posts: 179 | Registered: Tuesday, November 18 2003 08:00
Shock Trooper
Member # 5181
Profile Homepage #10
Even if they're on disk, the ones that need a code will generate a new code. You still need to go through the hassle of getting it out of JV.

BoE and Nethergate, AFAIK, are the only ones that won't.
Posts: 262 | Registered: Thursday, November 11 2004 08:00
Apprentice
Member # 4904
Profile #11
When I IDA'ed the games (I needed to reduce the sound volume), I've found a couple formulas that are used to check that; in case that's needed I can PM or email them to you (assuming you've really bought the games). Or maybe you should search a bit for some automatic keygens... well, if you've already paid, you've got the moral right to use them it they exist.

P.S. Raid mirror rules =)

[ Saturday, November 27, 2004 00:39: Message edited by: Varg ]
Posts: 10 | Registered: Thursday, August 26 2004 07:00
Shock Trooper
Member # 5181
Profile Homepage #12
I forsee bannage for such conversation.
Posts: 262 | Registered: Thursday, November 11 2004 08:00
Off With Their Heads
Member # 4045
Profile Homepage #13
I don't think there's anything wrong with cracking the games if you've already bought them and somehow gotten them unregistered. I'm also pretty sure that discussing such a topic is not a bannable offense, although it's fairly borderline. (Giving the locations of such cracks is, though.)

However, it's highly unnecessary, because if you just e-mail Spiderweb, they'll send you new keys relatively quickly. I got mine within a few hours.

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Arancaytar: Every time you ask people to compare TM and Kel, you endanger the poor, fluffy kittens.
Smoo: Get ready to face the walls!
Ephesos: In conclusion, yarr.

Kelandon's Pink and Pretty Page!!: the authorized location for all things by me
The Archive of all released BoE scenarios ever
Posts: 7968 | Registered: Saturday, February 28 2004 08:00
Warrior
Member # 3698
Profile Homepage #14
Make a text file of the Registration code and put it onto the disk along with the game, that way you'll have it.

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Hi. Why is the universe so BIG? Why am I human? How come hot dogs come in packages of 10 and buns 8? This will all be solved in time young padawan. Your quest for the ultimate Aztec manuer is coming to a climax. May the force be with you!!!
······························································
This is where I want you to click! Rate me! Ha Ha
Check out some cool Mac OS X Apps that were made by me here!
10101 Software - You can take my iMac when you pry my cold, dead fingers off the wireless mouse!
Posts: 179 | Registered: Tuesday, November 18 2003 08:00
Shock Trooper
Member # 5181
Profile Homepage #15
quote:
Originally written by Tbg10101:

Make a text file of the Registration code and put it onto the disk along with the game, that way you'll have it.
Let's see if I can make this a little simpler.

When you install the game, it seeds a new key.

The key is different every time you install the game.

Each key has a different registration code.

The code you have on the disk ain't going to work.
Posts: 262 | Registered: Thursday, November 11 2004 08:00
...b10010b...
Member # 869
Profile Homepage #16
Making a backup of the misc.dat file (for the Exile series) or the preferences file (for the rest) allows registration to be preserved, though.

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The Empire Always Loses: This Time For Sure!
Posts: 9973 | Registered: Saturday, March 30 2002 08:00
Shock Trooper
Member # 5181
Profile Homepage #17
This is true.
Posts: 262 | Registered: Thursday, November 11 2004 08:00
Agent
Member # 4506
Profile Homepage #18
You don't need to have a backup - they're just a waste of space!!! or so I find)

- Archmagi Micael

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"You dare Trifle with Avernum?" ~ Erika the Archmage
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My Scenarios:
Undead Valley : A small Undead problem, what could possibly go wrong?
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Richard Black - PROOF of his existance (the Infernal one's website).
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MY FORUM! Randomosity at it's highest! :)
Posts: 1370 | Registered: Thursday, June 10 2004 07:00
Warrior
Member # 2627
Profile Homepage #19
quote:
Originally written by ARRR-enax:

Even if they're on disk, the ones that need a code will generate a new code. You still need to go through the hassle of getting it out of JV.

When you register the game copy the file "misc.dat" on to a floppy disk and use it as a backup.

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formally Brenitt-Ihrno

I'm a very irregular poster, don't mind me.

Join me, people

NFC FOREVER!!!
Posts: 81 | Registered: Wednesday, February 12 2003 08:00
Off With Their Heads
Member # 4045
Profile Homepage #20
That has been said not just once, but in fact twice in this thread already, Brenitt-Ihrno.

EDIT: Also, I'm pretty sure your signature is in violation of the CoC.

[ Sunday, November 28, 2004 09:25: Message edited by: Kelandon ]

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Arancaytar: Every time you ask people to compare TM and Kel, you endanger the poor, fluffy kittens.
Smoo: Get ready to face the walls!
Ephesos: In conclusion, yarr.

Kelandon's Pink and Pretty Page!!: the authorized location for all things by me
The Archive of all released BoE scenarios ever
Posts: 7968 | Registered: Saturday, February 28 2004 08:00
Warrior
Member # 2627
Profile Homepage #21
quote:
Originally written by Kelandon:



EDIT: Also, I'm pretty sure your signature is in violation of the CoC.

How'd you figure that?

Edit: i think i know what you mean, i'll change it.

[ Sunday, November 28, 2004 11:01: Message edited by: Brenitt-Ihrno ]

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formally Brenitt-Ihrno

I'm a very irregular poster, don't mind me.

Join me, people

NFC FOREVER!!!
Posts: 81 | Registered: Wednesday, February 12 2003 08:00