Staff contact?

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Author	Topic: Staff contact?
ViCosta Apprentice Member # 7998	written Saturday, March 10 2007 06:18 Profile #0 Hi, I'm trying to contact SWS staff throught the email and PMs without any reply. Anyone knows what's going on? Thanks. Posts: 3 \| Registered: Friday, February 2 2007 08:00
Arancaytar Law Bringer Member # 2984	written Saturday, March 10 2007 06:59 Profile Homepage #1 Emails to spidweb@spiderwebsoftware.com are usually answered promptly - during business hours in Pacific Time, of course. PMs probably won't work, and trying to get their attention on this forum even less so. -------------------- Encyclopaedia Ermariana • Forum Archives • Forum Statistics • RSS [Topic / Forum] My Blog • Polaris • I eat novels for breakfast. Polaris is dead, long live Polaris. Look on my works, ye mighty, and despair. Posts: 8752 \| Registered: Wednesday, May 14 2003 07:00
ViCosta Apprentice Member # 7998	written Saturday, March 10 2007 11:15 Profile #2 quote: Originally written by Dr. Johann Georg Faust: Emails to spidweb@spiderwebsoftware.com are usually answered promptly - during business hours in Pacific Time, of course. Yeah, I email that one...twice. quote: Originally written by Dr. Johann Georg Faust: PMs probably won't work, and trying to get their attention on this forum even less so. Ha, ok.....But why, if I may ask? Posts: 3 \| Registered: Friday, February 2 2007 08:00
Kelandon Off With Their Heads Member # 4045	written Saturday, March 10 2007 11:30 Profile Homepage #3 Spidweb spends very little time on these forums, except immediately following a game release. Jeff has delegated that responsibility to non-employees. Try the spidweb email again. They occasionally don't get/ignore an e-mail or two, for unknown reasons. [ Saturday, March 10, 2007 11:31: Message edited by: Kelandon ] -------------------- Arancaytar: Every time you ask people to compare TM and Kel, you endanger the poor, fluffy kittens. Smoo: Get ready to face the walls! Ephesos: In conclusion, yarr. Kelandon's Pink and Pretty Page!!: the authorized location for all things by me The Archive of all released BoE scenarios ever Posts: 7968 \| Registered: Saturday, February 28 2004 08:00
Spidweb Board Administrator Member # 1	written Saturday, March 10 2007 15:46 Profile Homepage #4 The E-mail above is the correct one, and we read and respond to all messages we recieve. But E-mail is not a flawless technology. Not all messages reach us. If you have a different E-mail address, try sending from that one. - Jeff Vogel -------------------- Official Board Admin spidweb@spiderwebsoftware.com Posts: 960 \| Registered: Tuesday, September 18 2001 07:00
radix malorum est cupiditas Lifecrafter Member # 6403	written Sunday, March 11 2007 06:45 Profile #5 Wouldn't sending a PM be better than sending an email? PMs trigger emails that are infinitely less likely to get blocked. -------------------- ??? ?????? ???? ????? Posts: 883 \| Registered: Wednesday, October 19 2005 07:00
Kelandon Off With Their Heads Member # 4045	written Sunday, March 11 2007 06:48 Profile Homepage #6 Some people don't have e-mail notification turned on. -------------------- Arancaytar: Every time you ask people to compare TM and Kel, you endanger the poor, fluffy kittens. Smoo: Get ready to face the walls! Ephesos: In conclusion, yarr. Kelandon's Pink and Pretty Page!!: the authorized location for all things by me The Archive of all released BoE scenarios ever Posts: 7968 \| Registered: Saturday, February 28 2004 08:00
ViCosta Apprentice Member # 7998	written Monday, March 12 2007 07:24 Profile #7 Ok, thanks for the help, people....I'll try again. :) Posts: 3 \| Registered: Friday, February 2 2007 08:00
Eugi Warrior Member # 8338	written Tuesday, March 27 2007 08:41 Profile #8 You know, you could just call them: I'd hasten to recommend you only do that during "business hours" (9am to 5pm) Pacific Time but Jeff likely has something set up to avoid getting calls in the middle of the night anyway. Also keep in mind that you'll likely be talking to his secretary (his wife I believe?) so being nice helps tons. Posts: 85 \| Registered: Sunday, March 18 2007 07:00
Arancaytar Law Bringer Member # 2984	written Tuesday, March 27 2007 09:45 Profile Homepage #9 You know, 12 days is kind of late to post in a thread when the question has already been answered. -------------------- Encyclopaedia Ermariana • Forum Archives • Forum Statistics • RSS [Topic / Forum] My Blog • Polaris • I eat novels for breakfast. Polaris is dead, long live Polaris. Look on my works, ye mighty, and despair. Posts: 8752 \| Registered: Wednesday, May 14 2003 07:00
Thuryl ...b10010b... Member # 869	written Tuesday, March 27 2007 12:41 Profile Homepage #10 quote: Originally written by Eugi: Also keep in mind that you'll likely be talking to his secretary (his wife I believe?) so being nice helps tons. They're two different people. Mariann is his wife and Linda is his secretary. It's still prudent to be nice to her. -------------------- The Empire Always Loses: This Time For Sure! Posts: 9973 \| Registered: Saturday, March 30 2002 08:00
Eugi Warrior Member # 8338	written Tuesday, March 27 2007 13:11 Profile #11 quote: Originally written by Dr. Johann Georg Faust: You know, 12 days is kind of late to post in a thread when the question has already been answered. I understand your concern but the post was still on the front page and I felt more information could be contributed. Admittedly I didn't check the date before posting but it's not my fault the forums get so little traffic :o Posts: 85 \| Registered: Sunday, March 18 2007 07:00