Problems with AVG Antivirus by Grisoft

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Author	Topic: Problems with AVG Antivirus by Grisoft
Spidweb Board Administrator Member # 1	written Tuesday, November 8 2005 23:12 Profile Homepage #0 We have recently been unhappy to find that the AVG Antivirus problem has a bug which causes it to report that installers of our games contain a Trojan Horse. We have checked our programs, and they are currently completely safe and virus-free. (And, if you run a different antivirus program on them, you will find that they have no problems.) We are working hard to try to get AVG Antivirus to fix this flaw in their software. In the meantime, it will only allow you to install our games if you disable it first. We are sorry for the inconvenience. At this point, the only good workaround we can give for this problem is to switch to antivirus software that is not buggy. Many apologies while we try to get them to fix the problem. In the meantime, if you wish to report this problem to them directly, their support page is at http://www.grisoft.com/doc/51/lng/us/tpl/tpl01 and Grisoft's phone number is 973-218-0688. - Jeff Vogel Posts: 960 \| Registered: Tuesday, September 18 2001 07:00

Author

Topic: Problems with AVG Antivirus by Grisoft

Spidweb

Board Administrator

Member # 1

written Tuesday, November 8 2005 23:12 Profile Homepage #0

We have recently been unhappy to find that the AVG Antivirus problem has a bug which causes it to report that installers of our games contain a Trojan Horse. We have checked our programs, and they are currently completely safe and virus-free. (And, if you run a different antivirus program on them, you will find that they have no problems.)

We are working hard to try to get AVG Antivirus to fix this flaw in their software. In the meantime, it will only allow you to install our games if you disable it first.

We are sorry for the inconvenience. At this point, the only good workaround we can give for this problem is to switch to antivirus software that is not buggy. Many apologies while we try to get them to fix the problem.

In the meantime, if you wish to report this problem to them directly, their support page is at

http://www.grisoft.com/doc/51/lng/us/tpl/tpl01

and Grisoft's phone number is 973-218-0688.

- Jeff Vogel

Posts: 960 | Registered: Tuesday, September 18 2001 07:00